Last updated: October 4, 2026
HVAC Call Rescue ("we") provides missed-call text-back and lead follow-up services to HVAC businesses ("clients"). This policy explains what information we collect and how we use it.
From clients: name, business name, email, phone number, business details and payment information (processed by Stripe; we do not store card numbers). From callers of our clients: phone number, name if provided, and the content of text messages exchanged with the client's business.
To send missed-call and follow-up text messages and emails on behalf of our clients, schedule appointments, request reviews, produce reports, provide support and improve the service.
We do not sell personal information. We do not share mobile opt-in data or phone numbers with third parties for marketing purposes. We share data only with service providers needed to run the service (such as our messaging, payment and hosting providers) and when required by law.
Text messages are sent only in response to a missed call to a participating business. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out and HELP for help.
You may request access to or deletion of your information at hello@hvaccallrescue.net.
hello@hvaccallrescue.net